In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
SamplePack has a zero-tolerance spam policy.
Automated spam filtering
SamplePack messaging systems automatically scan all incoming email [and other] messages, and filter-out messages that appear to be spam.
Problems with spam filtering
No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by SamplePack systems.
If you believe this has happened to a message you have sent, please advise the message recipient by another means.
You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.
SamplePack provides a facility that enables users to send email messages to our subscribers. Users must not use this facility to send unsolicited, bulk or indiscriminate messages, whether or not for a commercial purposes.
Receipt of unwanted messages from us
In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us and the matter will be investigated.
Changes to this anti-spam policy
We may update this anti-spam policy at any time by publishing a new version on this website.
Should you have any questions about this anti-spam policy, please contact us.